Knowledgebase

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A visitor can't access my server

If a visitor is reporting difficulty viewing websites on your server it is possible they have...

Creating an Account

When your server is first activated it won't have any websites set up, you need to create the...

Managing Websites (cPanel)

Once you have created an account on your server, you (or your customer) can then login to cPanel...

Registering Nameservers

By default servers are configured to use our DNS cluster. If you'd rather run your own DNS server...

Security Certificate Error

Accessing WHM or cPanel may produce an error message stating that there is a problem with the...

Uptime Reports

By default we will send you an uptime report for your server every Monday and on the 1st of each...

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