I've forgotten my Valcato Account password

I've forgotten my Valcato Account password

In the event that you have forgotten your Valcato Account password, please follow this procedure to regain access to your account:

  • Click the password recovery page link under the "I've forgotten my password" heading on the Account Login page
  • Enter your email address into the text box
  • Click the "Validate >>" button
  • If you have configured a security question, you will now be asked to provide the answer
  • Click the "Validate >>" button
  • Please check your inbox (and spam folder in case it ended up there by mistake) for an email from us with the subject "Resetting your Valcato Account password"
  • Click the link in the email
  • You will now be prompted to choose a new password
  • Click the "Save Changes" button

You are now logged in and a new password chosen.



Related: Changing your cPanel password
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