Downloading Account Backups

You can download a copy of any of the Full Account backups we hold for your account via cPanel:

  1. Click the Full Account Backup icon:
    Full Account Backup
  2. Pick the backup snapshot you'd like to download, based on the date it was taken
  3. Click the Generate Download button:
    Generate Download
  4. The backup will now be downloaded from the remote location to your Valcato Hosting account
  5. The status of the download can be monitored via the Queue page:
    Jetbackup Queue
  6. Once the processing is complete, click the Download button:
    Download Jetbackup
  7. The backup will now be downloaded to your computer

Note: Make sure to use the Delete Download option to remove the backup file from your hosting account once downloaded to your computer, as it will count towards your disk space allocation.

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