Articles
If there's more than one person involved with your web hosting you may want to send some of our...
Disable Single Sign-OnThe "Billing and Support" section of links in cPanel allows you to access your Valcato Account...
Error Message: The second factor you supplied was incorrect. Please try againSeeing the error message "The second factor you supplied was incorrect. Please try again" when...
How do I login to cPanel?To access cPanel from your Valcato Account: Click "Home" above, In the yellow "Your Active...
I don't have my Two-Factor Authentication device with meShould you need to login to your Valcato Account but don't have the device upon which you...
I no longer have my Two-Factor device and/or backup codeOn occasion you may no longer have the device upon which you configured two-factor authentication...
I've forgotten my Valcato Account passwordIn the event that you have forgotten your Valcato Account password, please follow this procedure...
Sub-AccountsWhat are Sub-Accounts? An extension of the Contacts feature, Sub-Accounts allow you to create...
Which app do I need for Two-Factor Authentication?Our Two-Factor Authentication uses a system called 'Time Based Tokens'. There are many compatible...
