Affiliates (3)

Information on our affiliate program

Billing (13)

Common questions about invoices, charges and payments

Cloud VPS (3)

Find answers to your questions about Cloud VPS

Domains (23)

Need help transferring or renewing a domain name?

Email (9)

Guides, questions and troubleshooting relating to email

Extras (4)

Extra hints and tips to make the best use of your account

Getting Started (21)

All the information you need to get you up and running with your new account

Managed Servers (6)

All the questions about our dedicated servers are here

SSL Certificates (7)

Got questions about SSL? Look no further

Technical Support (55)

Answers to common questions of a technical nature

Valcato Account Docs (11)

Documentation for the Valcato Account control panel

Website Guide (13)

Our guide to creating a website


Questions regarding WHMCS licences

Most Popular

 DNS Records (NS, A, CNAME, MX) Explained

Domain names consist of DNS Zones in which the functioning of your domain name are defined, some...

 Email Error - Plaintext authentication disallowed on non-secure (SSL/TLS) connections

If you see either of the following error messages in your email client when attempting to check...

 What is my SFTP username/password?

The username and password for your default SFTP account are the same as your cPanel username and...

 Clearing Your DNS Cache ("Couldn't Find Website")

If you see a “Couldn't Find Website” message when trying to access your website, it's possible...

 Getting started

Thank you for choosing Valcato Hosting to host your website, this guide will help you get...