The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Information on our affiliate program
Common questions about invoices, charges and payments
Find answers to your questions about Cloud VPS
Need help transferring or renewing a domain name?
Guides, questions and troubleshooting relating to email
Extra hints and tips to make the best use of your account
All the information you need to get you up and running with your new account
All the questions about our dedicated servers are here
Got questions about SSL? Look no further
Answers to common questions of a technical nature
Documentation for the Valcato Account control panel
Our guide to creating a website
Questions regarding WHMCS licences
If you see the following error message in your email client when attempting to check your emails,...Clearing Your DNS Cache ("Couldn't Find Website")
If you see a “Couldn't Find Website” message when trying to access your website, it's possible...DNS Records (NS, A, CNAME, MX) Explained
Domain names consist of DNS Zones in which the functioning of your domain name are defined, some...Getting started
Thank you for choosing Valcato Hosting to host your website, this guide will help you get...Setting up Python and Ruby apps
Please note: If you've previously set up a Django app using our old instructions, please see...