Articles
.tel is a unique domain name as it acts as a kind of internet telephone directory; you can...
.uk Domain Name Transfer HelpTransferring a .uk domain name can be a bit confusing if you've never done it before. This page...
.uk Transfer away from ValcatoWe're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything...
Can I transfer my domain?There are certain circumstances where you cannot transfer your domain to or from us: You have...
Can't create .ru addon domainYou may find that you are unable to create addon .ru domain names, receiving an "Error from park...
Changing NameserversNameservers tell your domain name where your website is, and so it is important that you set...
Domain Name RenewalIf you registered your domain name through us we will email you 60, 50, 40, 20 and 10 days before...
Domain Name Transfer Help.uk domain names have a different transfer process, please refer to the article .uk Domain Name...
Help! I forgot to renew my domain (Renewal Grace Period)If you failed to renew your domain name before it reached the expiry date you are in luck, you...
How do I cancel my domain?Domains cannot be cancelled immediately but they can be left to expire, to do that: Click...
How do I manage .tel domains?Upon registration of a .tel domain, the login details will be emailed to you. However if you...
I can't change my contact info or nameserversIf changes to your WHOIS contact details or nameserver changes don't seem to be taking effect or...
I've received a letter about renewalWe have received reports from customers that they have received a letter regarding the renewal of...
It is not possible to change the registration on a UK domainWhen attempting to update the contact details on a .uk domain, you encounter the following error:...
My .uk domain shows unavailable for registrationIf when checking the availability of your .uk domain our domain checker is showing it is...
Non-standard expirySome domain names do not adhere to the standard expiry rules, the exceptions are outlined below:...
Obtaining EPP CodeThe EPP Code is basically a password for a domain name, it is a security measure to ensure you...
Registering NameserversIf you wish to use your domain name as a nameserver (in the same way that our domain...
Transfer away from Valcato.uk domain names have a different transfer process, please refer to the article .uk Transfer...
Verify the accuracy of Whois data EmailSix months after registering a domain name with us you will receive an email with the subject...
What's ID Protection?Legally you must provide your real name, postal address, phone number and email address when...
Whois Data VerificationAs per the Whois Data Accuracy Specification introduced by Internet Corporation For Assigned...
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