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Knowledgebase
Articles
 Adding FundsIf you've received an Invoice Notification or Payment Overdue email we recommend you pay the... Views: 210 |
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Bank Statement How our transactions appear on your bank statement varies depending upon the payment method... Views: 126 |
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Can I change my payment date? You will automatically be charged on the anniversary of your account, if you are frequently... Views: 231 |
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Can I have a second account? Yes, you can have as many accounts as you like! You can even manage them all through your current... Views: 214 |
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Creating a PayPal Subscription Due to PayPal's inflexibility subscriptions can only be created on or before the invoice due... Views: 186 |
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Date Format Throughout our website we use the international standard date format yyyy/mm/dd. So for example... Views: 145 |
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How do I cancel my account? We're sorry that you have decided to leave us and we'll be sad to see you go, if there's anything... Views: 593 |
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I've added funds but my invoice hasn't been paid If you add funds to your account it will not automatically be credited against invoices that... Views: 187 |
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Insufficient funds in my bank account If your credit/debit card payment failed because you needed to add funds to your bank account:... Views: 206 |
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My credit/debit card has expired It is your responsibility to ensure that you update your credit card information when it expires.... Views: 240 |
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Paypal cancelled my subscription PayPal cancels subscriptions automatically when card details are changed. Why they do this is... Views: 223 |
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Soholaunch Pro Full Special Offer We have teamed up with Soholaunch to provide an exclusive $20 rebate on a Full license. The... Views: 178 |
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Upgrade/Downgrade my account You can upgrade or downgrade your account automatically through the Account Control Panel by... Views: 236 |
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WorldPay won't let me enter new card details WorldPay's system will not let you enter the new card details until the old card has expired.... Views: 197 |