[Skip To Content]

Knowledgebase

Articles

Can I access my website/control panel before my domain transfers?
Yes you can view your website before changing the nameservers. The temporary URL will take the...
Views: 282
Change File Permissions (CHMOD)
Each file in your account can be assigned an individual permission, controlling who can read,...
Views: 113
Changing Nameservers
Nameservers tell your domain name where your website is, and so it is important that you set...
Views: 925
Changing passwords
Your Account and Website Control Panels have different passwords, this means you can give someone...
Views: 347
Fantastico - Installing a script
Fantastico is part of our Website Control Panel that makes setting up a website a doddle! You can...
Views: 633
Fantastico - Uninstalling a script
Fantastico can uninstall scripts you installed through it. Login to the Website Control...
Views: 357
Getting started
Thank you for choosing Valcato Hosting to host your website, this guide will help you get...
Views: 1461
Managing files
There are three ways to manage files in your web hosting account. The first, called SFTP, or...
Views: 568
MySQL Database Basics
A MySQL database has two key components; a database user and the database itself. The user...
Views: 156
What are the mailserver ports?
Secure POP3 is on port 995Non-secure POP3 is on port 110Secure SMTP is on port 465Non-secure SMTP...
Views: 242
What are the nameservers?
The nameservers are:ns1.valcato.com [174.132.19.132]ns2.valcato.com [174.132.19.140]
Views: 220
What is my FTP username/password?
The username and password for your default FTP account are the same as your Website Control Panel...
Views: 250
What is the mailserver?
The mailserver is:mail.yourdomain.comBe sure to replace "yourdomain.com" with your...
Views: 236
What's a Parked Domain?
A parked domain mirrors your main domain name. This is most commonly used when you want different...
Views: 267
What's an Addon Domain?
Addon Domains allow you to host multiple websites on a single hosting account. They create...
Views: 227
Where do CGI/PL scripts go?
.cgi and .pl files should be put within the cgi-bin directory. However we do allow them to be...
Views: 208
Where do I upload my files?
All files must be uploaded in the public_html directory and any directories you create within it....
Views: 271


Get Support